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Privacy Policy

INTRODUCTION

Empress Connect ASM Ltd takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via our website (‘the Site’) when you purchase our products and services or when you call our sales or support services. Please read this privacy policy carefully to learn about our information practices. By using any services we offer, you are agreeing to be bound by this policy in respect of the information collected about you. If you have any queries about the policy, please get in touch with us:

Email – bill.stevenson@empressconnect.com.com Tel – 0161 8776612

We will do our best to answer your questions.

 

PERSONAL INFORMATION COLLECTED

We may collect the following personal information from you when you access our website or when you contact us by telephone or email: name, a user name, gender, date of birth; e-mail address, postal address, telephone number, contact preferences; information regarding your occupation and which products you are interested in; and credit card number and expiry date. Although it is not compulsory to give us this information, if you do not, then we may not be able to provide you with the full range of services that we have to offer.

 

USE OF THIS INFORMATION

We will use this information in order to: administer your accounts with us; process orders or applications submitted by you; send you information about our products, services, and special offers; verify your identity; to manage your warranty rights; carry out marketing analysis and make general improvements to our business; to obtain your views or comments on the services we provide; and to provide customer services. The collection of your personal information allows us to gain a better understanding of our customers and Empress Connect ASM Ltd products which may be of interest to you.

 

SHARING THIS INFORMATION

In order to provide a high-quality service, it may be necessary for Empress Connect ASM Ltd to make certain personal information about you available to companies which Empress Connect ASM Ltd has a strategic relationship with, to enable Empress Connect ASM Ltd to provide you with its products and services. Empress Connect ASM Ltd may pass your personal information to third parties to assist us in fulfilling your orders, delivering products to you, providing credit facilities and providing customer services and marketing. In order for services to be provided to you, we may provide some necessary details about you to certain companies. We tell you about this at the point we collect that information. Please note that certain services may be unavailable if you do not wish to disclose the personal information you are asked for. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected. In addition, we may pass your information onto one of our carefully selected business partners or to other carefully selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an e-mail to info@empressconnect.com

 

INFORMATION AUTOMATICALLY COLLECTED FROM YOUR COMPUTER

When you visit our website our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes. We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which you use to provide you with a more effective service.

 

INFORMATION ABOUT OTHER PRODUCTS AND SERVICES

From time to time we may send you information about our products and services which we think may be of interest to you. You can tell us to stop this at any time by sending an e-mail to info@empressconnect.com or update your personal information and preferences.  Also, as mentioned above, we may pass your information onto one of our business partners or to other selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an e-mail to info@empressconnect.com

 

CHANGES TO YOUR DETAILS

We aim to keep our information about you as accurate, complete and up to date as possible for the purposes for which it is used. If you would like to review or change the details you have supplied us with, please contact us at info@empressconnect.com.

 

LINKING TO THIRD PARTY WEBSITES

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. In addition, if you linked to this Site from a third-party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third-party site and contact its owner or operator if you have any concerns or questions.

 

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE

As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By accepting the terms of this Privacy Policy, you consent to your information being transferred outside the EU.

 

CONTACT US

If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by sending an email to us at info@empressconnect.com  or write to us Empress Connect ASM Ltd Empress Business Centre, 380 Chester Road. Manchester. M16 9EA

 

 

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